8e88 Terms and Conditions

1 Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legal agreement between the 8e88 platform ("8e88", "we", "us") and any person ("User", "you", "your") who uses this website or its related services. From the moment you access the website, open an account, or use any service, you are considered to have fully and unconditionally accepted these Terms.

If you disagree with any part of these Terms, you are advised not to use any 8e88 services. Any specific rules, game guidelines, or promotional terms published on the site supplement these general Terms, and in the event of a conflict, the specific rule takes precedence.

For detailed information about 8e88, the platform, and our service objectives, visit our About Us page.

2 Account Registration and Eligibility

To open an account with 8e88, users must meet the following requirements:

• You must be at least 21 years of age. Anyone under 21 is not permitted to use any services.
• You must be eligible to participate in online betting or gaming activities under applicable local laws.
• Each person may operate only one account. If a person holds multiple accounts, 8e88 reserves the right to close them and forfeit any balances.
• All information provided at registration — name, mobile number, email — must be truthful, accurate, and up to date.
• It is entirely the user's responsibility to keep their account password and login details confidential.

8e88 reserves the right to conduct identity verification (KYC) at any time. A national ID card, passport, or other government-issued document may be requested. Withdrawals may be temporarily suspended until verification is complete.

2.1 Password and Security

If you suspect any unauthorised access to your account, you must notify the 8e88 support team immediately. 8e88 is not liable for any transactions or losses caused by a third party due to the user's own negligence.

3 User Conduct and Responsibilities

The following actions are strictly prohibited while using the 8e88 platform:

• Any form of fraudulent activity, use of bots, or playing with the aid of automated software.
• Opening multiple accounts to claim bonuses or promotional benefits.
• Operating an account using another user's information.
• Engaging in money laundering or suspicious financial activity.
• Attempting to disrupt the platform's security systems.
• Harassing, offensive, or threatening behaviour towards other users.

If any of the above conditions are violated, 8e88 may immediately close the account, freeze the balance, and take applicable legal action.

4 Financial Transactions — Deposits and Withdrawals

8e88 currently supports bKash, Nagad, and Rocket for financial transactions. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800.

4.1 Deposits

Deposits are generally credited to your account within a few minutes. If the balance is not added within the expected time, save the transaction reference number and contact 8e88 via live chat support. Only funds sent from a registered mobile banking number will be accepted.

4.2 Withdrawals

Withdrawal requests are generally processed within 1 hour. Identity verification must be completed before a withdrawal can be made. Before submitting a withdrawal request, ensure that any wagering requirements linked to a bonus have been met. Withdrawal requests will not be processed if the requirements have not been fulfilled.

Withdrawals will be sent to the same mobile banking account used for the deposit. Additional verification may be required for withdrawals to a different account.

5 Bonuses and Promotional Offers

8e88 offers various types of bonuses. Each bonus has its own terms, and failure to comply with them may result in the bonus being cancelled. The general bonus rules are as follows:

• The welcome bonus is a 120% bonus on the first deposit, up to ৳8,000. To withdraw the bonus amount, you must wager 10 times the bonus value. For example: a ৳1,000 deposit earns a ৳1,200 bonus, giving a total balance of ৳2,200, with a wagering requirement of ৳1,200 × 10 = ৳12,000.
• Weekly 8e88 Festival Bonus: 50% of deposit, up to ৳5,000, wagering 15 times, minimum deposit ৳200.
• 8e88 Cricket Mania: 30% of deposit, up to ৳3,000, wagering 12 times, applicable to the Sports section only.
• Weekend 8e88 Dhamaka: 75% of deposit, up to ৳8,000, wagering 20 times.
• 8e88 Birthday Gift: up to ৳1,000, wagering 10 times — available to verified account members only.
• Refer a Friend, Win with 8e88: up to ৳2,000, wagering 8 times — reward is granted after each successful referral once the friend completes their first deposit.

Bonus balances cannot be withdrawn directly. They become withdrawable only after wagering requirements are met. Multiple bonuses cannot be active at the same time unless 8e88 states otherwise in a specific announcement. In the case of any fraudulent bonus claim, 8e88 reserves the right to forfeit the bonus and any associated winnings.

6 Game and Betting Rules

All slot games, live casino, sports betting, and fishing games available on 8e88 have their own detailed rules, displayed on the relevant game page or lobby. All bets are final once placed and cannot be cancelled.

6.1 Sports Betting

When placing bets on cricket, football, and other sporting events, the specific rules of the relevant market must be followed. If an event is cancelled or postponed, 8e88 will make a decision on the bet in accordance with company policy. In the case of a multi-bet, if one selection is cancelled, the remaining bets may remain valid with that selection removed.

6.2 Technical Errors

8e88 reserves the right to review any bet or game result arising from a technical fault, loss of connection, or software issue. Bets accepted at clearly incorrect odds may be cancelled.

6.3 Maximum Payout

A maximum payout limit per single bet applies for each market and game. Details of this limit can be found in the rules of the relevant section.

7 Security and Data Protection

8e88 protects the personal information and financial data of all users through SSL encryption technology. We do not sell or rent user information to third parties.

Full details of how your personal information is collected, stored, and used can be found in our Privacy Policy. Opening an account on the 8e88 site means you are considered to have read and agreed to the Privacy Policy as well.

8 Responsible Gaming

8e88 believes that gaming and betting should be a form of entertainment — not a solution to financial problems. Users are encouraged to bet within their means.

If you or someone you know is having difficulty controlling their gaming behaviour, please use 8e88's self-exclusion or deposit limit features. These can be activated at any time through 8e88's live chat.

For more information and support on responsible gaming, visit our Responsible Gaming page, which covers setting limits, taking breaks, and how to get help.

Anyone under the age of 21 is strictly prohibited from using the site or operating an account.

9 Intellectual Property

All content on the 8e88 platform — logos, designs, text, graphics, software code, databases, and compilations — is protected by 8e88's intellectual property rights. Copying, distributing, publishing, or using any content for commercial purposes without prior written consent from 8e88 is strictly prohibited.

Game titles, brand names, and logos of third-party game developers are the property of their respective owners. 8e88 provides those games solely under licence from them.

10 Limitation of Liability

8e88 is not liable for any damage, loss, or disruption in the following situations:

• Any loss resulting from internet disconnection or technical problems.
• Account information falling into the hands of a third party due to the user's own negligence.
• Any issues arising from the use of third-party websites or services.
• Force majeure events — natural disasters, war, government orders, and similar circumstances.

In any situation, 8e88's total liability will not exceed the total deposits made by the user in the most recent 30 days.

11 Account Suspension and Closure

8e88 may temporarily or permanently close an account without prior notice for any of the following reasons:

• Breach of the Terms or specific bonus terms.
• Suspicion of fraud or fraudulent activity.
• Failure to cooperate with identity verification.
• Violation of applicable laws or regulations.
• Operating multiple accounts.

If an account is closed and there are unencumbered funds in the balance, and no breach of rules has been proven, the user may request a refund of those funds. 8e88's decision on this matter is final.

Users may also voluntarily request account closure at any time. Any pending withdrawal requests will be completed during the processing of the closure request.

12 Changes to Terms

8e88 reserves the right to amend, add to, or remove these Terms at any time. For significant changes, users will be notified via their registered email or through a notification on the platform.

Continued use of the site after changes are published will be considered acceptance of the new Terms. It is therefore recommended that you visit this page regularly.

13 Contact

If you have any questions or need clarification about these Terms, please contact the 8e88 support team. We provide assistance in both Bengali and English, seven days a week, 24 hours a day.

• Live Chat: Live chat can be started directly from any page on the site.
• Email: [email protected]

For quick answers to common questions, visit our FAQ section, which brings together answers on deposits, withdrawals, bonuses, and account matters.