8e88 Responsible Gaming —
Stay safe, enjoy the game
Betting and casino games are a form of entertainment. They are not a solution to financial problems — understanding and respecting this difference is the foundation of responsible gaming. 8e88 is always here for you.
Play within set limits.
Bet for entertainment,
not as a source of income.
Why responsible gaming matters
8e88 is an entertainment platform. Sports betting, casino games and slots are all available here — but ensuring that this fun never becomes a source of stress or harm is a responsibility we share with you. Betting carries inherent risk, so it is important to set your budget and time consciously before each session.
The good news is that awareness and a few simple habits can prevent most problems. At 8e88 we provide a number of self-control tools that help you set boundaries for your play. Reading our Terms and Conditions will help you understand how these tools work and under what circumstances an account may be suspended.
Problem gambling does not only cause financial harm — it can also affect family relationships, mental health and daily life. So play with the well-being of yourself and your loved ones in mind. If needed, talk to a family member or a trusted friend, or seek help from a professional counsellor.
Age limit: 21 years or above
All services at 8e88 are exclusively for individuals aged 21 or above. Age is verified at the time of account registration. Registration or betting on behalf of any minor is strictly prohibited. Parents and guardians are requested to keep their devices and account credentials out of reach of children.
Self-control tools
8e88 offers several effective options for you to set your own limits.
Deposit Limit
Set a daily, weekly or monthly cap on your deposits. Once a limit is set it cannot be increased before the specified period, but it can be lowered.
Session Time Limit
Decide in advance how long you will play in one session. Once the set time is up, you will receive a reminder and be advised to take a session break.
Cooling-Off Period
Take a temporary break from your account for anywhere from one day to several weeks. During this time you will not be able to log in or place bets.
Self-Exclusion
Request a long-term self-exclusion — from 6 months up to permanent. During this period the account will be fully deactivated and no promotional communications will be sent.
Transaction History
View your deposit, withdrawal and betting history at any time. This helps you understand your spending patterns and stay within your limits.
Contact Support
To get help setting limits or to request self-exclusion, speak with our team in Bengali via 24/7 live chat — any time, any day.
Request self-exclusion
If you feel you need a break from betting, submit a self-exclusion request using the form below. Once the request is processed, our support team will confirm it with you.
For direct support, visit our FAQ or contact our team via 24/7 live chat.
Self-Exclusion Request
After submitting your request, our team will contact you within 24 hours.
Warning signs of a problem
Seek support right away if you notice the following signs.
Spending beyond your budget
You are repeatedly betting more than your set limit and telling yourself it is "the last time".
Urge to chase losses
After a loss you are placing larger bets trying to win back what you lost.
Losing track of time
You sat down for a few minutes but hours have passed without you realising it.
Strained relationships
You are hiding time spent playing or lying to family or friends because of your gambling.
Betting with borrowed money
You are betting with money meant for daily expenses or debt repayments.
Disrupted sleep and focus
Worry about betting is keeping you up at night and you cannot concentrate on work or studies.
Where to find support
Asking for help is a sign of strength, not weakness. The following resources are here for you.
8e88 Live Chat Support
Reach our 24/7 live chat in Bengali or English to report a problem or request self-exclusion. Our team is always ready.
Contact by Email
Alongside live chat, you can send us an email. Our support address is: [email protected] — every message receives a reply.
Family and Friends
Talk openly with the people close to you. Family and trusted friends are often the fastest and most effective source of support.
Professional Counselling
Seek help from a mental health specialist or counsellor. Problem gambling is a behavioural issue and it can be resolved with proper counselling and treatment.
Support Groups
Join a support group with others who are facing the same challenges. Learning from peers and supporting one another plays a major role on the road to recovery.
8e88's commitment
We believe entertainment and responsibility can go hand in hand. 8e88 is committed to creating an environment where every player can feel safe, respected and in control. From age verification to self-exclusion — every step we take is for your protection.
Visit our About 8e88 page to get a clearer picture of our values and platform.
A few tips for playing safely
Before each session, set a fixed budget and stop playing once that amount is lost. Thinking of betting as a source of income is dangerous — it is a form of entertainment. On days when you are not feeling well or are under physical or mental stress, it is better not to play.
Avoid placing bets under the influence of alcohol or any other substance. Avoid playing for long stretches without a break — take regular pauses, drink water, go for a walk. Read our Privacy Policy carefully to understand how we protect your personal information.
Do not hide your betting from your family. Maintaining healthy relationships and balancing betting with other hobbies and responsibilities is the key to a lasting, enjoyable experience. Remember, 8e88 wants you to keep enjoying the platform over the long term — not to lose everything in a rush.